FAQs / Help
You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.
On completion of your order, you will be emailed a ticket containing a barcode and booking reference number. Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.
You do not have to print out the 8 digit booking reference – simply make a note of the Booking Reference Number and take it with you, coupled with some ID.
It couldn’t be easier to book your group visit, simply give us a call on 01453 891223 or email email@example.com. . Minimum group size is 12.
For education group visits please book directly with our Learning teams - for contact details and more information about education group visits please click here.
Yes you can.
No, we regret we are unable to issue refunds.
All WWT Wetland Centres are open from 9.30am, 364 days of the year.
Closing times vary depending on season. Please check the relevant Wetland Centre pages on the WWT website: www.wwt.org.uk/wetland-centres/
Most of our paths and areas are designed for easy access for wheel chair and scooter users. A couple of our hides are unsuitable currently.
If you have any problems or need any more information give us a call on 01453 891 900 or email firstname.lastname@example.org